Wi-Fi troubleshooting can at times be a dark art, identifying sources of sporadic interference or conducting packet captures which will reveal client or infrastructure bugs takes years of experience. Common problems we see today are motion sensors interfering with 5GHz UNII-3 channels, settings enabled on APs/controllers which can cause client incompatibility issues and incorrectly configured RF settings leading to poor RF health and unreliable connectivity. Wi-Net Connect have engineers with the expertise and experience to tackle some of the most challenging issues you may encounter.
There is a no one size fits all process when it comes to troubleshooting Wi-Fi. Our first step is to ensure we fully understand your issue in your own words. We work backwards from there utilising the correct tools and processes along the way. This could be an on-site Health Check Survey or some remote consulting analysing and reviewing your configuration, providing recommended changes, and ensuring you understand the impact before you make them.
We can help advise on the metrics you should be tracking so you can monitor the performance of your Wi-Fi network and measure the success of your configuration changes.
Struggling with Wi-Fi problems? Let our experts diagnose and resolve complex issues efficiently. Contact us for tailored troubleshooting and solutions to optimise your network's performance.
Comprehensive surveys to design, validate, and troubleshoot your Wi-Fi network for peak performance.
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